After-hours support is available for non-emergency issues, however fees may apply and cost will vary on a case-by-case basis.We also have knowledge articles to assist you to solve problems that may arise located here. Abacus Core Cloud, our cloud application hosting, supports all your practice management software applications in our private cloud. Training can be held online, on-demand, or on site. Our technology experts have years of experience navigating our products and solutions. Non-emergencies, such as printing problems or service requests, will be responded to during regularly scheduled hours. Schedule Advanced Training, Installations & Upgrades.Emergencies, such as not being able to log-in or connect to your cloud server, will be responded to as soon as possible.Hours of Operation: Abacus Private Cloud SupportĪfter-hours support available by calling our support line 80 and leaving a message. Users also get automatic updates and system enhancements. Running everything in Abacus Private Cloud means users get nightly backups of the matter management database and all documents and forms.
#Abacus private cloud install
Customers NOT on Abacus Private Cloud (APC) need to install the. Note: Logging into the Customer Account Portal provides full-access to our knowledge base. The Abacus Private Cloud integration will give far more robust backend support. The Client Portal makes sharing information easier, saving you and your clients time and energy.
We recommend leaving a cell phone number or direct line, as the system will not recognize extensions. We offer a callback feature that will hold your place in line, preventing the need to actively wait on hold. Partner Program Overview Become a Partner Partner Resources Login Referral & SI Partners Bar Associations Alliance & Integration Partners. About Us Leadership Careers Press Support & Training. Use our chat feature located near the bottom-right of the page at Overview Abacus Private Cloud Abacus Core Cloud. Abacus Private Cloud Slash self-managed IT expenditures and maximize performance today with a virtual desktop environment designed to host and manage your.
#Abacus private cloud how to
How to Submit a Ticket Using the Customer Account Portal (Service Requests must be submitted via the Customer Account Portal to ensure accurate information is obtained)
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